Adam Coombes 12 November 2020 15 min read

How intranets can support Care homes

How intranets can support Care homes 

Some sectors have felt the full burden of the pandemic crisis and one in particular, our care home sector has been on the front line. With ever changing guidelines, to continue to provide the highest level of care for their residents and keep communication going with the resident’s families and wider community, the care sector has had it’s communication strategy tested to capacity. Here at Sorce, we have seen a sharp rise in Care homes needing to quickly implement intranets and this blog explores what the immediate benefits can be to help anyone in the Care home sector. 

Provide an easily accessible central location for updates 

Our Engage intranet software can be accessed by anyone on any device. this is great for Care home staff who can access key information quickly on their mobiles, tablets, home PC or other devices. When new documents or content are created, the person creating the document simply @tags groups or individuals and push notifications are triggered, meaning all staff would receive a notification on their mobile. 

To access the intranet remotely, users simply download an app through Google or Apple and simply pair their device with a QR code.  

Instant access to important documentation 

Engage intranet software integrates with Microsoft 365 and many other leading business systems, meaning all your staff can access and read documentation through your intranet without the need for Microsoft licences. 

We also appreciate the need for document management and intranets are great at helping you create a secure document management structure and storage from a few documents to millions. It’s scalable to your business needs. 

If working practices need to change quickly or there are urgent messages that must be read by all employees, you can set the document as mandatory read, to ensure everyone reads it. This also gives you have a record who has read it. This is very powerful tool, that can be used in many other ways, such as helping to onboard new staff members remotely. 

Help reduce and automate processes 

Intranet forms and workflows can easily be created to reduce, improve or automate daily business processes. Using intranet forms for health questionnaires, equipment, holidays and other every day requests can streamline your processes, taking out paperwork and reducing the number of e mails with attachments. You can also report on these processes to get an instant overview and for compliance.  A new form or workflow can be created in minutes to respond to a new needWe can show how this can make your business more efficient, freeing up staff time and help you create them so you can get started quickly. 

Create a trusted consistent place for your internal communications 

In many organisations, knowing where to go for the most reliable up to date information can be challenging as documents are stored in a variety of locations and there are lots of different communication tools for different parts of any business. 

To be able to provide a trusted, central source of news, documentation and content and a place to post comments, positive news stories, feedback from relatives, videos, questions and chat about what is happening right now, is incredibly important. 

Care for everyone’s health and wellbeing 

These last few months have seen anxiety levels rise, depression and money worries for many. Intranets have been a lifeline to many, providing an area where staff can go  to access advice, support and chat with nominated staff who can help. Our own health and well-being page is packed full of advice, videos and activities and tips to cope with the current situation we find ourselves in. Sometimes we can feel disconnected, but intranets are playing a role in bringing everyone together virtually. 

Enable new ways of working 

We have all had to adapt our ways of working this year and with the functionality that an intranet can offer, new innovative ways of working have emerged that will remain.  

I hope this has helped frame just how intranets and in particular our Engage intranet software, can help Care homes. We have worked with many Care homes and are happy to chat about how we can help you. You might also like to take a look at our case studies or intranet guides for further information. 



Adam Coombes

Adam is our social media and CRM go to here at Sorce. He's got his finger on the pulse when it comes to intranet news.