--- title: Don't forget Intranet Training When Planning a New Intranet description: Your new intranet should be intuitive but intranet training is essential to ensure everyone adopts and engages with your new software. image: https://blog.sorceintranet.co.uk/hubfs/Inranet_training.jpg --- Close - Products - [Engage intranet software](https://sorceintranet.co.uk/engage-intranet/) - [SharePoint intranets](https://sorceintranet.co.uk/sharepoint-build/) - [Juggl Connect](https://sorceintranet.co.uk/juggl-connect/) - [Intranet Accessibility](https://sorceintranet.co.uk/intranet-accessibility/) - [Juggl Desk Booking](https://sorceintranet.co.uk/juggl-desks/) - Services - [Services overview](https://sorceintranet.co.uk/services-overview/) - [Planning](https://sorceintranet.co.uk/planning/) - [Design & build](https://sorceintranet.co.uk/design-build/) - [Training & support](https://sorceintranet.co.uk/training-and-support/) - [Case studies](https://sorceintranet.co.uk/intranet-case-studies/) - Resources - [Blog](https://blog.sorceintranet.co.uk/) - [Guides](https://ask.sorceintranet.co.uk/intranet-guides) - [Webinars](https://sorceintranet.co.uk/intranet-events/) - About - [About](https://sorceintranet.co.uk/intranetexperts/) - [News](https://sorceintranet.co.uk/intranetexperts/news/) - [Careers](https://sorceintranet.co.uk/intranetexperts/careers/) - [Contact](https://sorceintranet.co.uk/intranetexperts/contact/) [![Let's chat](https://no-cache.hubspot.com/cta/default/543256/8dd58f96-f533-41d0-8e0f-1c4a174615cc.png)](https://cta-redirect.hubspot.com/cta/redirect/543256/8dd58f96-f533-41d0-8e0f-1c4a174615cc) [![Sorce intranet software logo](https://blog.sorceintranet.co.uk/hs-fs/hubfs/SORCE-logo-fullcolour-60.png?width=243&height=59&name=SORCE-logo-fullcolour-60.png)](http://www.sorceintranet.co.uk) [![Sorce intranet software logo](https://blog.sorceintranet.co.uk/hs-fs/hubfs/SORCE-logo-fullcolour-60.png?width=243&height=59&name=SORCE-logo-fullcolour-60.png)](http://www.sorceintranet.co.uk) - Products - [Engage intranet software](https://sorceintranet.co.uk/engage-intranet/) - [SharePoint intranets](https://sorceintranet.co.uk/sharepoint-build/) - [Juggl Connect](https://sorceintranet.co.uk/juggl-connect/) - [Intranet Accessibility](https://sorceintranet.co.uk/intranet-accessibility/) - [Juggl Desk Booking](https://sorceintranet.co.uk/juggl-desks/) - Services - [Services overview](https://sorceintranet.co.uk/services-overview/) - [Planning](https://sorceintranet.co.uk/planning/) - [Design & build](https://sorceintranet.co.uk/design-build/) - [Training & support](https://sorceintranet.co.uk/training-and-support/) - [Case studies](https://sorceintranet.co.uk/intranet-case-studies/) - Resources - [Blog](https://blog.sorceintranet.co.uk/) - [Guides](https://ask.sorceintranet.co.uk/intranet-guides) - [Webinars](https://sorceintranet.co.uk/intranet-events/) - About - [About](https://sorceintranet.co.uk/intranetexperts/) - [News](https://sorceintranet.co.uk/intranetexperts/news/) - [Careers](https://sorceintranet.co.uk/intranetexperts/careers/) - [Contact](https://sorceintranet.co.uk/intranetexperts/contact/) [![Let's chat](https://no-cache.hubspot.com/cta/default/543256/8dd58f96-f533-41d0-8e0f-1c4a174615cc.png)](https://cta-redirect.hubspot.com/cta/redirect/543256/8dd58f96-f533-41d0-8e0f-1c4a174615cc) [Paula Darch](https://blog.sorceintranet.co.uk/author/paula-darch) 20 May 2016 5 min read # Don't forget Intranet Training When Planning a New Intranet [Previous Post](https://blog.sorceintranet.co.uk/intranet-user-experience) [Next Post](https://blog.sorceintranet.co.uk/beginners-guide-to-intranet-names) ![don't forget to plan for your intranet training](https://blog.sorceintranet.co.uk/hs-fs/hubfs/Inranet_training.jpg?width=618&name=Inranet_training.jpg "don't forget to plan for your intranet training") In past blogs I have covered how to plan your intranet but one area that is often overlooked by organisations is how to train colleagues on your new intranet. Yes your new [intranet](http://www.sorce.co.uk/intranet-software/) should be intuitive but [intranet training](http://www.sorce.co.uk/events/) is essential to ensure everyone adopts and engages with your new software. To help get you thinking about your own intranet training programmes, here are some ideas to get you started: 1) **Start planning** your training programme when your intranet is being developed. By doing this it will become an integral work stream, rather than an afterthought. Remember the intranet is about connecting and communicating and you need to communicate key training dates in advance of go live! 2) When it comes to how to train your colleagues, a good first point of contact is your **intranet supplier**. They may already have training videos, manuals, guides that you could use and include some face to face training of content contributors as part of your software package. 3) Identify early on who is responsible for **compiling the training manual** as time for this will need to be scheduled in. Your supplier may have a generic version that you can adapt. 4) Schedule in time to make some **simple training videos**, that colleagues can access. Even if your software provider has generic training videos that you can access, it’s always great to film your own. Yes you are using them to train colleagues but they are also great for helping you to promote your intranet and the intranet team. Invite feedback and ask if any other training videos would be useful. 5) **Welcoming and accessible** are two very important words for intranet professionals. If you are going to train your colleagues, you need colleagues to want you to train them. 6) Identify who in your organisation needs **which type of training**. An end user will have different needs to a content contributor or editor. 7) Create an **intranet help forum** to enable colleagues to seek help at the point that they need it and for other end users to share their experience and shortcuts. 8) If your organisation is set over multi locations, you may need to **recruit some super users** that can be each locations “go to” expert for day to day intranet issues. This again would need careful planning from the outset and support from senior management. 9) As your intranet continues to develop you need to think about how you would manage training on any future updates. 10) If the majority of your colleagues are located on one site, **intranet drop in sessions** work really well. They are face to face so you would need to schedule regular time slots but they enable you to find out how the intranet is going down with colleagues and understand any issues they may have. I hope you have found this blog useful. If you would like to find out how we can help please [get in touch](http://www.sorce.co.uk/about-us/contact-us/), [book a demo](https://ask.sorce.co.uk/demo) to see how we can help and download our [free guide to managing your intranet](https://ask.sorce.co.uk/how-to-manage-your-intranet-project).  ![avatar](https://blog.sorceintranet.co.uk/hs-fs/hubfs/Paula_Darch%201.jpg?width=290&name=Paula_Darch%201.jpg) #### [Paula Darch](https://blog.sorceintranet.co.uk/author/paula-darch) ### Subscribe here! #### Products - [Engage intranet software](https://sorceintranet.co.uk/engage-intranet/) - [SharePoint intranet](https://sorceintranet.co.uk/sharepoint-build/) - [Juggl Connect](https://sorceintranet.co.uk/juggl-connect/) - [UserWay](https://sorceintranet.co.uk/juggl-connect/) - [Juggl Desks](https://sorceintranet.co.uk/juggl-desks/) #### Intranet Services - [Intranet planning](https://www.sorceintranet.co.uk/intranet-services/planning/) - [Design & build](https://www.sorceintranet.co.uk/intranet-services/design/) - [Training & support](https://www.sorceintranet.co.uk/intranet-services/training/) - [Engage Express](https://www.sorceintranet.co.uk/intranet-services/express/) #### About us - [Sorce news](https://www.sorceintranet.co.uk/intranetexperts/news/) - [Clients](https://www.sorceintranet.co.uk/intranetexperts/clients/) - [FAQs](https://www.sorceintranet.co.uk/intranetexperts/faqs/) - [Contact us](https://www.sorceintranet.co.uk/intranetexperts/contact/) #### Intranet insight - [Intranet events](https://ask.sorceintranet.co.uk/events) - [Webinars on demand](https://ask.sorceintranet.co.uk/on-demand) - [Intranet guides](https://ask.sorceintranet.co.uk/intranet-guides) - [Blogs](https://blog.sorceintranet.co.uk/) #### Contact us Sorce Limited, 33 Kings Road, Reading, RG1 3AR United Kingdom T: [01635 551777](tel:01635%20551777) E: [hello@sorce.co.uk](mailto:hello@sorce.co.uk) [mailto:hello@sorce.co.uk](mailto:hello@sorce.co.uk) Copywright 2026 Sorce Limited [privacy statement](https://www.sorceintranet.co.uk/privacy/)  |  [Terms & conditions](https://www.sorceintranet.co.uk/terms-conditions/)  |  [Modern slavery & human trafficking statement](https://www.sorceintranet.co.uk/human-trafficking/)  |  [Site map](https://www.sorceintranet.co.uk/sitemap_index.xml)