--- title: Why do intranets fail? (Part One) description: Why do intranets fail? (Part One). Thoughts from our own intranet expert Martyn Green. --- Close - Products - [Engage intranet software](https://sorceintranet.co.uk/engage-intranet/) - [SharePoint intranets](https://sorceintranet.co.uk/sharepoint-build/) - [Juggl Connect](https://sorceintranet.co.uk/juggl-connect/) - [Intranet Accessibility](https://sorceintranet.co.uk/intranet-accessibility/) - [Juggl Desk Booking](https://sorceintranet.co.uk/juggl-desks/) - Services - [Services overview](https://sorceintranet.co.uk/services-overview/) - [Planning](https://sorceintranet.co.uk/planning/) - [Design & build](https://sorceintranet.co.uk/design-build/) - [Training & support](https://sorceintranet.co.uk/training-and-support/) - [Case studies](https://sorceintranet.co.uk/intranet-case-studies/) - Resources - [Blog](https://blog.sorceintranet.co.uk/) - [Guides](https://ask.sorceintranet.co.uk/intranet-guides) - [Webinars](https://sorceintranet.co.uk/intranet-events/) - About - [About](https://sorceintranet.co.uk/intranetexperts/) - [News](https://sorceintranet.co.uk/intranetexperts/news/) - [Careers](https://sorceintranet.co.uk/intranetexperts/careers/) - [Contact](https://sorceintranet.co.uk/intranetexperts/contact/) [![Let's chat](https://no-cache.hubspot.com/cta/default/543256/8dd58f96-f533-41d0-8e0f-1c4a174615cc.png)](https://cta-redirect.hubspot.com/cta/redirect/543256/8dd58f96-f533-41d0-8e0f-1c4a174615cc) [![Sorce intranet software logo](https://blog.sorceintranet.co.uk/hs-fs/hubfs/SORCE-logo-fullcolour-60.png?width=243&height=59&name=SORCE-logo-fullcolour-60.png)](http://www.sorceintranet.co.uk) [![Sorce intranet software logo](https://blog.sorceintranet.co.uk/hs-fs/hubfs/SORCE-logo-fullcolour-60.png?width=243&height=59&name=SORCE-logo-fullcolour-60.png)](http://www.sorceintranet.co.uk) - Products - [Engage intranet software](https://sorceintranet.co.uk/engage-intranet/) - [SharePoint intranets](https://sorceintranet.co.uk/sharepoint-build/) - [Juggl Connect](https://sorceintranet.co.uk/juggl-connect/) - [Intranet Accessibility](https://sorceintranet.co.uk/intranet-accessibility/) - [Juggl Desk Booking](https://sorceintranet.co.uk/juggl-desks/) - Services - [Services overview](https://sorceintranet.co.uk/services-overview/) - [Planning](https://sorceintranet.co.uk/planning/) - [Design & build](https://sorceintranet.co.uk/design-build/) - [Training & support](https://sorceintranet.co.uk/training-and-support/) - [Case studies](https://sorceintranet.co.uk/intranet-case-studies/) - Resources - [Blog](https://blog.sorceintranet.co.uk/) - [Guides](https://ask.sorceintranet.co.uk/intranet-guides) - [Webinars](https://sorceintranet.co.uk/intranet-events/) - About - [About](https://sorceintranet.co.uk/intranetexperts/) - [News](https://sorceintranet.co.uk/intranetexperts/news/) - [Careers](https://sorceintranet.co.uk/intranetexperts/careers/) - [Contact](https://sorceintranet.co.uk/intranetexperts/contact/) [![Let's chat](https://no-cache.hubspot.com/cta/default/543256/8dd58f96-f533-41d0-8e0f-1c4a174615cc.png)](https://cta-redirect.hubspot.com/cta/redirect/543256/8dd58f96-f533-41d0-8e0f-1c4a174615cc) [Martyn Green](https://blog.sorceintranet.co.uk/author/martyn-green) 17 August 2012 5 min read # Why do intranets fail? (Part One) [Previous Post](https://blog.sorceintranet.co.uk/simplifying-roi/) [Next Post](https://blog.sorceintranet.co.uk/2012/08/why-do-intranets-fail-part-two/) A common theme when I meet new clients is helping them understand why their existing intranet hasn’t met the needs of their staff and business. Despite having the right intentions and investing time and effort into their intranet’s deployment, they are left confused as to why their project hasn’t succeeded. Over the next three posts I will cover the key reasons why I believe intranet projects fail to take off. In this post I’ll be discussing how your budget, objectives and timescales are tackled can have a big impact on your project’s outcome. **Unclear Objectives** Just how clear are your objectives? Without a clear set of objectives there’ll be no direction for your project. It’s essential that you have a set of SMART goals which are Specific, Measurable, Achievable, Realistic and Timebound. I find it’s a good idea at this point to have a discussion with some of the key decision makers within your business. This will give you a thorough understanding of your organisation’s business objectives and strategy. You’ll then be in a far better position to assess how your intranet can help achieve these objectives. As well as speaking to decision makers, a brainstorming session with a cross section of employees will give you an idea of of what their intranet requirements are. When you create your objectives, ensure they are clear and precise. Simply saying “we want to make staff more productive” just isn’t good enough. Get right down to the specifics. A statement such as “all staff will access training materials via the intranet within the next 6 months” specifies what you want to achieve within a set timeframe. Once you’ve got your clear set of objectives, I recommend using them as a referral point throughout your project to ensure you’re heading in the right direction. **Unrealistic Budget** Be realistic about what you can achieve with the budget that you have to spend. You may have big plans but not the funding to carry them out. In this instance I recommend that clients focus their efforts on one area of the business rather than trying to solve all the organisation’s issues at once. Trying to do do too much with limited funds can also lead to cutting corners. One organisation I spoke to had created their previous intranet on a shoe string budget, skipping over many of the essential elements of the project. This proved to be a false economy, and as a result they have consulted us to undertake a new project. **Unrealistic Timescales** Every project needs deadlines but they need to be realistic. Trying to achieve everything at once is an easy trap companies often fall into. By creating a phased approach to your intranet you can prioritise what you want to implement and when. What needs to be resolved now and what can wait? I recently worked with a company who needed an easy way of locating staff from around their organisation. For them, a contacts application was a high priority and it was agreed that this should be done during the first phase of implementation. Other less pressing business issues could be tackled in the next phase. Once you’ve got your objectives, budget and timescales sorted, you can select the right project leaders, which is what I’ll cover in my next post. ![avatar](https://blog.sorceintranet.co.uk/hs-fs/hubfs/DRAFT-Martyn-400x400.png?width=290&name=DRAFT-Martyn-400x400.png) #### [Martyn Green](https://blog.sorceintranet.co.uk/author/martyn-green) Martyn is our Intranet Success Director, his intranet knowledge is extensive, having worked with hundreds of clients, he helps understand what your intranet needs are and supports you in creating your intranet structure and content requirements. ### Subscribe here! #### Products - [Engage intranet software](https://sorceintranet.co.uk/engage-intranet/) - [SharePoint intranet](https://sorceintranet.co.uk/sharepoint-build/) - [Juggl Connect](https://sorceintranet.co.uk/juggl-connect/) - [UserWay](https://sorceintranet.co.uk/juggl-connect/) - [Juggl Desks](https://sorceintranet.co.uk/juggl-desks/) #### Intranet Services - [Intranet planning](https://www.sorceintranet.co.uk/intranet-services/planning/) - [Design & build](https://www.sorceintranet.co.uk/intranet-services/design/) - [Training & support](https://www.sorceintranet.co.uk/intranet-services/training/) - [Engage Express](https://www.sorceintranet.co.uk/intranet-services/express/) #### About us - [Sorce news](https://www.sorceintranet.co.uk/intranetexperts/news/) - [Clients](https://www.sorceintranet.co.uk/intranetexperts/clients/) - [FAQs](https://www.sorceintranet.co.uk/intranetexperts/faqs/) - [Contact us](https://www.sorceintranet.co.uk/intranetexperts/contact/) #### Intranet insight - [Intranet events](https://ask.sorceintranet.co.uk/events) - [Webinars on demand](https://ask.sorceintranet.co.uk/on-demand) - [Intranet guides](https://ask.sorceintranet.co.uk/intranet-guides) - [Blogs](https://blog.sorceintranet.co.uk/) #### Contact us Sorce Limited, 33 Kings Road, Reading, RG1 3AR United Kingdom T: [01635 551777](tel:01635%20551777) E: [hello@sorce.co.uk](mailto:hello@sorce.co.uk) [mailto:hello@sorce.co.uk](mailto:hello@sorce.co.uk) Copywright 2026 Sorce Limited [privacy statement](https://www.sorceintranet.co.uk/privacy/)  |  [Terms & conditions](https://www.sorceintranet.co.uk/terms-conditions/)  |  [Modern slavery & human trafficking statement](https://www.sorceintranet.co.uk/human-trafficking/)  |  [Site map](https://www.sorceintranet.co.uk/sitemap_index.xml)